Current economic, financial and competitive conditions are complex, dynamic and conflicting.  Leaders need the enterprise to focus on growth, cost and agility.  Normally, these areas are seen as mutually exclusive, but current business strategies seek to combine them.  Executive see technology — that includes IT — to make these connections.  This view of technology goes beyond Its focus on operational systems and management controls to create new customer experiences, innovation and operational results.  Executives expect technology to amplify the enterprise.