• Top Ten I&O Actions to Build and Manage Cloud Environments
• 19 Jun 2013
• Infrastructure and Operations is not always very clear about the opportunities and challenges of cloud computing. How does cloud computing fit within an already complex I&O environment? Will everything move to the cloud? We provide practical advice on when, where and how I&O should build and manage private clouds.

• Best Practices and Realities for Moving Email to the Cloud
• 19 Jun 2013
• Most organizations are contemplating moving email to the cloud. Attracted by low subscription rates and vendor assurances of maturity, moving email to the cloud appears to be an easy decision to make. But email is also a mission-critical service with daunting complexity. You must have a deep understanding of the real-world experience with cloud email including economics, migrations and operations before deciding to make the move.

• Making Sense of the Digital Marketing Landscape
• 20 Jun 2013
• The explosion of interest in digital marketing is causing the landscape to become swamped by a profusion of terminology and provider hype. As organizations rush to acquire new digital marketing capabilities from the cloud, they suffer from the lack of a comprehensive view of how business goals, functions and technologies intersect and overlap. Digital marketing landscape visualizations we find in the market today present dizzying arrays of tiny logos in obscurely labeled boxes that convey no understanding of the big picture. Fortunately, Gartner has a fresh solution.

• Private Cloud in a Can: Good or Bad?
• 25 Jun 2013
• Private cloud-in-a-can configurations are designed to make the creation of a private cloud simpler by pre-integrating the hardware and software components at the factory. However, IT organizations must think carefully before deploying them they aren't a good fit for every situation.

• User Experience Design: From Web to Mobile to Social
• 25 Jun 2013
• Many organizations now realize that a high-quality user experience can provide competitive business advantage. Enterprises are adopting the technologies and practices pioneered by leading consumer Web properties (e.g., Amazon, Google and Facebook). The challenge is that the Web is evolving toward social and mobile, which means designers must stretch further, to cover these new bases.

• Defining a Mobility Strategy: Our Advice to IT
• 25 Jun 2013
• This webinar discusses Gartner's guidance on how enterprises should define a mobility strategy. The covered research describes the elements of a mobile architecture and their impact on the enterprises infrastructure, governance and policies.

• Mobile Trends and Issues From 2013 to 2016
• 26 Jun 2013
• The mobile maelstrom shows no signs of calming. In 2013, mobility poses more challenges than ever for CIOs who will struggle with hundreds of new smartphones and tablets, face business demands for ever-more-sophisticated apps, and fight to secure corporate information on employee-owned devices. New dimensions of mobility will emerge as the mobile handset links to a wide range of consumer electronics, cars, and personal peripherals. But although it's confusing and complex, mobility is also the best opportunity for genuine business innovation that most companies will see this decade. This webinar explains the key mobile trends and shows how to turn complexity into opportunity.

• The Future of IT Service Support Management
• 26 Jun 2013
• Claims of the death of the IT service desk are greatly exaggerated. Although the Nexus of Forces present challenges to traditional IT service desks, they also enable opportunities to modernize the business user experience. The ability to demonstrate value is paramount, and modern IT service support must place more emphasis on proactive business user productivity enablement. This presentation will provide an overview of the current state of IT service management challenges and how IT service support organizations are modernizing to meet the needs of the business.

• Mobile Changes How People Collaborate: What to Do About It
• 27 Jun 2013
• Mobile devices are altering how employees communicate and collaborate. The old workhorse -- the desktop PC -- is no longer the center of the information worker universe. Consequently, IT must develop a framework for assessing how and when employees should use tablets and smartphones to get their work done more efficiently, and when they should still use traditional desktops and laptops.

• Prepare For and Minimize the Security Risks of Cloud Computing
• 27 Jun 2013
• Where does the world stand on cloud computing risks? What should we be most worried about, what can we do about it today, and if we can't do anything about it today, when can we? This webinar will summarize the latest research into the best practices for cloud risk management, including survey data on risk assessment practices and the Hype Cycle for Cloud Computing Security.