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  • Navigating Role Management
  • 31 Mar 2015
  • Role management is an integral part of a comprehensive identity governance and administration (IGA) program. Yet many enterprises struggle with what a role management program should look like, how to get it started and who should drive the process. This session explains the basics of role management and discusses best practices and lessons learned, as well as how role management supports other IGA efforts.
  • Flipping to Digital Leadership: Implications of the 2015 CIO Agenda
  • 31 Mar 2015
  • To grasp the digital opportunity, incrementally improving IT performance isn't enough. Enterprises and their CIOs need to "flip" from old to new in terms of information and technology leadership, value leadership and people leadership. This means change for technology and service providers.
  • User Experience Design: From Web to Mobile to Social
  • 01 Apr 2015
  • Many organizations now realize that a high-quality user experience (UX) can provide competitive business advantage. Enterprises are adopting the technologies and practices pioneered by leading consumer Web properties (e.g., Amazon, Google and Facebook). The challenge is that the Web is evolving toward social and mobile, which means designers must stretch further, to cover these new bases.
  • Gartner's Top 10 Strategic Technology Trends for 2015
  • 02 Apr 2015
  • Strategic technology trends have the most potential to drive significant enterprise impact over the next three years - and IT cannot afford to ignore them. This session presents Gartner's annual list of the top 10 trends you should be reviewing and factoring into your strategic planning for 2015 - 2016.
  • Five Ways Cloud Can Help You Transform Your Business
  • 07 Apr 2015
  • Cloud computing provides business process directors and business process improvement practitioners with a bewildering array of options: SaaS, BPaaS, PaaS, hybrid cloud, cloud service brokerage. This session identifies the most critical cloud concepts and best practices for successfully using cloud services to achieve business process improvement outcomes.
  • The Gartner Scenario for IT Service Providers: The Future of IT Services
  • 07 Apr 2015
  • To capture future growth and position on the winning side of the fast-shifting IT services marketplace, IT and business service providers need to not only understand new delivery paradigms, but also embrace the clear opportunities that digital business is signaling. This webinar highlights Gartner's perspective and recommendations on the fundamental imperatives that every IT service provider must understand and embrace to capture success in application services, business process services, and infrastructure and support services.
  • Technologies, Architectures and Vendors for the Internet of Things
  • 08 Apr 2015
  • Thirty billion new smart objects will unlock innovative business models and opportunities, and also revolutionize every aspect of application design and development. The Internet of Things (IoT) will require organizations to master new business models, architectures, operating systems, tools, methodologies, databases, networks, middleware, and sourcing partners.
  • Strategic Benefits Realization - How to Maximize IT Portfolio Yields
  • 08 Apr 2015
  • Many organizations cut overall IT spend in order to reduce enterprise costs; but such cuts often damage performance. A better target for cost optimization is IT's initiative portfolio, which ultimately represents the enterprise's investments in change. This webinar describes an approach to maximizing IT portfolio yields called strategic benefits realization (SBR), which focuses on a few key enterprise behaviors that make a big difference in yields and reduced waste.
  • Customer Experience: Seven Questions a CIO Should Be Able to Answer
  • 09 Apr 2015
  • The customer experience (CX) is one of the few differentiators that is hard to imitate. Increasing numbers of executives see it as a critical competitive battleground. Customers punish poor CX's but reward great ones. This webinar provides answers to the seven most common CX questions that Gartner receives.
  • Digital Business: Implications for Supply Management Leaders
  • 09 Apr 2015
  • As executives and supply chain leaders develop new approaches to address emerging digital business, CPOs must adapt, update and align their supply management strategies and functional roadmaps. This webinar highlights the people, process and technology implications CPOs and their supply management teams must consider as business goes digital.
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