• How to Manage a Successful Customer Reference Program
• 03 Aug 2010
• If theres one thing marketers agree on, its that satisfied customers make the best sales people. Yet most of us manage our customer references in an ad ...

• Do Your Contracts Establish Right & Responsibilities in the Cloud?
• 04 Aug 2010
• All Cloud service consumers should have basic rights to protect their interests. If cloud services are commoditized, providers should offer stronger customer ...

• Emerging Technology Hype Cycle 2010: What's Hot and What's Not
• 04 Aug 2010
• Cloud computing, iPads, 3D TVs - which emerging technologies are going to live up to their hype, and which will fall by the wayside? Gartner's annual Hype ...

• Cost Effective IT Maintenance Strategy Tips From the Gartner Global IT Council
• 04 Aug 2010
• Year after year, IT maintenance - its cost, its difficulty, its expense - remains one of the most urgent and critical issues for enterprises worldwide. Enterprises ...

• Do Your Contracts Establish Right & Responsibilities in the Cloud?
• 04 Aug 2010
• All Cloud service consumers should have basic rights to protect their interests. If cloud services are commoditized, providers should offer stronger customer ...

• Cost Effective IT Maintenance Strategy Tips From the Gartner Global IT Council
• 04 Aug 2010
• Year after year, IT maintenance - its cost, its difficulty, its expense - remains one of the most urgent and critical issues for enterprises worldwide. Enterprises ...

• Emerging Technology Hype Cycle 2010: What's Hot and What's Not
• 04 Aug 2010
• Cloud computing, iPads, 3D TVs - which emerging technologies are going to live up to their hype, and which will fall by the wayside? Gartner's annual Hype ...

• Trends in Social CRM and the 2010 Social CRM Magic Quadrant
• 05 Aug 2010
• Many customers go through similar buying processes when making purchases. Mass adoption of the Web channel among customers has shifted a typical buying ...

• Software Contracts: Negotiating the Absolute Best Terms & Conditions
• 05 Aug 2010
• How do you know that you have the absolute best terms and conditions in your software contracts? Are you confident you can navigate the ever-changing ...

• Software Contracts: Negotiating the Absolute Best Terms & Conditions
• 05 Aug 2010
• How do you know that you have the absolute best terms and conditions in your software contracts? Are you confident you can navigate the ever-changing ...