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  • Big Data Industry Insights
  • 27 Jan 2015
  • The key to getting value from big data is in processing it for insights and improved decision making. This webinar explores how different vertical industries are using big data, the types of data they are leveraging, and the challenges they face.
  • IT Services: Creating Compelling Customer Value Stories
  • 27 Jan 2015
  • People don't buy service capabilities, nor do they buy product features and functions. Benefits are just an indication of a provider's potential to be helpful. Potential fine, but today's new breed of buyers want more than hypothetical notions of usefulness. They want real business value. Unfortunately, value is often considered intangible. Unless technology providers make their value readily accessible and help it to "come alive" in the minds of their customers, they face the very real risk of losing out to competitors that can. Here, we show you how to build compelling value stories that will resonate with, and engage, your customers and prospects.
  • Customer Experience: Seven Questions a CIO Should Be Able to Answer
  • 28 Jan 2015
  • The customer experience (CX) is one of the few differentiators that is hard to imitate. Increasing numbers of executives see it as a critical competitive battleground. Customers punish poor CX's but reward great ones. This webinar provides answers to the seven most common CX questions that Gartner receives.
  • Magic Quadrant for Global Digital Marketing Agencies
  • 28 Jan 2015
  • As CMOs continue to influence and lead strategic growth plans, particularly those from a connected economy, a new type of digital marketing agency that blends business strategy, creative services, experience design and technology is evolving and maturing. This webinar, designed for CMOs and digital marketing leaders who are reaching out to large digital marketing agencies, discusses the competitive landscape.
  • IT Professional Survey: Exposing CIO and Staff Disconnects
  • 29 Jan 2015
  • In the fourth quarter of 2014, Gartner commissioned the "IT Professional Survey." This survey of over 300 IT professionals targeted IT practitioners who are not in CIO or senior IT leader roles. The questions that we ask CIOs in our annual Gartner CIO Agenda survey were asked to IT professionals at all levels of the organization, and the results were analyzed and compared. What did we learn about the perception of IT employee satisfaction, IT's effectiveness and IT's expectation for use of future technology? How did that compare to how CIOs answered those same questions? How does it impact us as IT professionals?
  • Quality: The Missing Link in Your Supply Chain Strategy
  • 29 Jan 2015
  • Quality reaches both upstream and downstream in the supply chain. Consistently defining and enforcing it across supply chain functions is no simple "to do," regardless of company size or industry. This webinar shares findings from a 2014 Gartner study on quality in the supply chain. It will provide attendees with practical best practices for mainstreaming quality management as part of the business processes, data and skills that support supply chain strategy.
  • Gartner Predicts Big Change for Digital Business: Will You Be Ready?
  • 04 Feb 2015
  • Digital Business and the Internet of things continue to reshape the way human beings and machines cooperate to enhance both business and our lives. As CIOs attempt to determine how they will support Digital Business, it is important to have a clear view of what future trends digitalization is driving into our everyday decisions. The machines are becoming co-dependent on us as we are with them. Any strategy designed without assumptions in place about the pace and direction of change will suffer from a lack of focus and proper planning.
  • Climbing Into Thin Air and Making Your Cloud Soar
  • 04 Feb 2015
  • Enterprises report that 95% of their private clouds have problems. Two-thirds plan to enable hybrid cloud in the next two years. Provider and technology choices are growing. Successful projects need the right focus, goals, services, processes, staffing and technology and most dont have them.
  • Avoiding BYOD's Policy Pitfalls
  • 05 Feb 2015
  • Organizations of all sizes are welcoming employee-owned devices. Gartner's CIO Survey results indicate that respondents expect a majority of smartphones to be personally owned as soon as 2017. Flexibility in choosing the right device, familiarity with the platform and bringing business tasks to the screen users already turn to throughout the day are clear benefits, but a changing legal environment, growing user privacy savvy and pressure to expand BYOD to more roles is straining the broad mobile policies in place today.
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